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'A complete solution for insurance certificate tracking'

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Real Estate Property Managers & Developers

Real Estate Property Managers can track their tenants insurance for the purpose of complying with provisions found in a lease. In addition, it is extremely important for the property manager and the property owner to be insulated from claims caused by a negligent tenant. As such, CSC verifies that both the landlord and the property manager are named as an additional insured on the tenant’s policy.

CASE STUDY

A large commercial property manager in northern Virginia absorbed a significant claim as the result of a tenant’s negligent act. The tenant had renewed their insurance only to have the coverage cancelled mid-year for non-payment of premium. (Claim reserved at $450,000.)

CASE STUDY

An insurance company auditor discovered that one of their commercial real estate developers did not have a formal mechanism for securing certificates from its outside service providers. As a result, the developer experienced a 20% premium increase.

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Franchisers

Franchisers extend certain “use” rights to franchisees. Included within these rights is the identity of the franchise organization through the use of signs, logos, operating systems, custom computer and software programs and overall advertising exposures.

In most cases, the identity to the public of the owner of any franchised hotel or restaurant is the franchiser first and the actual owner second. CSC tracks and verifies compliance of the franchisees insurance to include the franchiser's insurable interest in the property. In addition, CSC verifies that the franchisee adequately insures equipment owned by the franchiser and leased to the franchisee.

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Banks and Lending Institutions

Banks, Savings and Loans and Credit Unions maintain an insurable interest in collateralized property such as automobiles, buildings, business personal property, computers and other assets. Until a loan is paid in full, or the lease reaches maturity, it is important for these financial  institutions to verify that the collateral is properly insured throughout the term of the loan or lease. CSC tracks millions of dollars worth of assets for these organizations to insure that if the assets are destroyed, damaged or stolen, that the borrower or lessee maintains adequate insurance and, further, the financial institution is “first in line” to receive the insurance proceeds. CSC monitors the insurance on this collateral in an effort to identify any lapses in insurance on the part of the borrower or lessee.

CASE STUDY

A mid sized savings and loan internally tracked the insurance certificates for borrowers without any compliance system. Due to the nature of their loans, which consisted of primarily vehicles and home mortgages, the bank discovered that keeping up the time necessary to keep up with certificate tracking required three people on a full-time basis. On several separate occasions, the bank incurred direct losses as the result of uninsured damage to  real property secured by loans. 
These losses exceeded  $250,000. CSC was retained to provide the tracking and compliance services for a fraction of the cost to administer the process internally. In addition, those persons who handled the tracking internally were “freed-up” to pursue other responsibilities within the bank. 

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General Contractors

In recent years many General Contractors have had to absorb millions of dollars in lawsuits and Workers’ Compensation claims from underinsured or non-insured sub-contractors. CSC verifies that any sub-contractor providing services on behalf of a general contractor and project manager are adequately insured and, further, that both the general contractor and property owner are named as an additional insured. This is particularly critical in as much as many sub-contractors tend to be smaller organizations with limited assets and tend to purchase minimum amounts of liability insurance. In addition, many smaller sub-contractors will have coverage canceled for non-payment of premiums or switch insurance carriers in the middle of an insured project. Recognizing this problem, CSC has developed an “early warning” watch list to insure that agents or brokers of the smaller general contractors notify CSC directly in the event of a pending cancellation. As a result, clients of CSC have found their compliance ratios with sub-contractors significantly improve through our services.

CASE STUDY

A sub-contractor, conducting work on behalf of a general contractor, was required to carry 10 million dollars in liability coverage and to add the general contractor as an additional insured.  The sub-contractor, through a negligent act, ignited the insulation behind a wall, which developed into a major fire.  The sub-contractor and general contractor were sued for eight million dollars.  The general contractor failed to recognize that the sub-contractor maintained only five million dollars in liability coverage as opposed to the required 10 million.  Consequently, the general contractor had to file a claim for the other five million under their own insurance policy.  The general contractor could have avoided filing a claim if they verified and tracked their sub-contractors insurance certificates.     

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Manufacturers & Wholesaler Distribution

Unlike many of the other types of organizations outlined above, manufacturers and wholesalers are exposed to lawsuits arising out of product failures and product recalls. CSC tracks the insurance of those vendors that provide parts or products, which go into the product manufactured by our clients. In the event of a bodily injury or property damage loss arising out of a defective part in our client’s product, CSC is able to verify that such vendor is carrying adequate product liability and product recall coverage. In addition, CSC requires vendors to name CSC’s clients as additional insureds thus providing our client with the benefit of legal protection under the negligent vendors policy and thereby reducing claims filed under our clients insurance.

CSC has found an alarming amount of vendors providing integral parts and products to our clients not having any form of product recall coverage. In a number of these cases, these vendors were providing key components in automobiles, aircraft and rail systems.

CASE STUDY

A large paint manufacturer experienced a significant number of claims in the southeast part of the country when its white exterior paint turned yellow on recently painted homes. It turned out that due to excessive moisture in the area that the pigments in the paint did not contain an algicide. Fortunately, CSC was able to produce a certificate from the Raw Product (pigment) supplier, allowing the manufacturer to successfully subrogate the products claim.

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Transportation

Special insurance is required in the transportation industry. Whether it is governmental requirements set for long haul trucking companies or the intricate ocean cargo exposures, CSC is positioned with its staff of insurance experts to establish tracking systems for any transportation need. In addition, there are a variety of ways that transit insurance coverage may handle the risk of loss that occurs during the shipment. CSC understands the intricacies of this business and can perform the task of monitoring the cargo insurance far more efficiently than those parties involved in the ownership, transportation or purchase of the product.

CASESTUDY

One of our clients contracted an independent hauler who caused a fatal accident on the highway. Within hours of the accident the ICC advised our client that they were going to visit their offices the next day and review the insurance certificates of all truckers being used. Within 18 hours CSC supplied over 500 current certificates to the client avoiding what may have amounted to thousands of dollars in fines.

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Government Institutions

Many governmental organizations enjoy varying degrees of immunity from third party lawsuits. However, these organizations rely heavily upon outside contractors to provide goods and services. While the immunity affords some protection for the governmental body, injuries occurring to third parties from the negligent acts of contractors and vendors remain a constant concern for government institutions. CSC tracks and monitors insurance compliance for those governmental institutions that utilize outside contractors or for vendors providing products to the entity. Whether it is a Federal, State or Local government body, CSC can provide full services for a fraction of the cost of administering the program internally, thereby protecting the taxpayer from uninsured claims while reducing administrative costs.

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